[Ecohoon] Regrets

I recently posted some case study materials. This time, I'd like to share a story about a deal that didn't work out.

Recently, many clients have sought out and inquired about Alconost services. First, I'm truly grateful, happy, and delighted about this. It reinforces my understanding that there's still significant interest and need for translation services.

Recent inquiries came from both enterprise-level clients and SMBs. Regardless of company size, I've been exploring various ways to help clients as much as possible, considering how to provide satisfying pricing and service types.

Instead of simply providing quotes and service introductions, we had internal discussions on how to provide clearer assistance. We were also concerned about potentially overwhelming clients with numerous emails, but we sent several follow-up emails to convey the maximum value we could offer.

Unfortunately, we didn't win those contracts. One client explained things very thoroughly, and they apologized for us not being able to work together. It might have been a polite gesture, but I wanted and needed to believe their words to help me move forward.

We won't win every contract. And when a lot of effort doesn't yield good results, the disappointment is significant. However, I'll learn from this. If I won every contract, I might become complacent and arrogant.

Like in the world of sports, I will learn and improve from setbacks. I can't single-handedly change the company's pricing and services, but I will continue to consider and approach ways to provide clients with wise assistance. I believe this is the attitude and responsibility a salesperson should have.

As a junior salesperson, I feel the need to be even more humble. I need to manage my emotions so I don't get cocky when things go well or discouraged when things don't.